Sales Support Employee German-speaking

Fyron is "the House of Fire," an international organization taking outdoor cooking to a new level. As Europe's largest independent player in outdoor cooking, we create moments around the fire. Our brands embrace a new way of cooking and living outdoors, in which our products are the guiding principles.

We offer virtually all supplies and accessories for outdoor cooking through our own brands Bastard, Grill Guru, Grizzly Grills and OFYT. With over 100 colleagues in the Netherlands and abroad, we work daily with passion and enthusiasm on our successes.

From our 2 offices in Halfweg and Roosendaal we are building further growth together with our international sales teams.

Your challenge
As a Sales Support Assistant at Fyron you are responsible for supporting our (key) account managers. We are looking for a new colleague who likes to work hard and is not afraid to make contact with others.

Are you the service-oriented, commercial and administrative jack-of-all-trades we are looking for?

What you will do
You answer our (German-speaking) customers by phone and e-mail and ensure a good follow-up of various incoming issues. In this versatile position, you and your colleagues are responsible for incoming and outgoing communication to and from (German-speaking) customers. . You immediately know how to filter and prioritize all incoming communication. Here it is very important that you know better than anyone what you can possibly pick up/answer yourself or what issues need to be passed on to the relevant colleague or department.

In addition, you like to work problem-solving and get satisfaction from sorting out diverse questions about orders, stocks, prices or statuses. For you, it goes without saying that you pick up and follow up on open issues, thinking in solutions.

What do you bring
Of course you are our new colleague who is enthusiastic, shows initiative, has a healthy dose of humor and describes himself as a hard worker. But you also recognize yourself in the following qualities and requirements:

• You always think in solutions;
• You value the customer and service is paramount in this;
• You know how to work well independently;
• Has proven relevant work experience in a similar role;
• No question is too crazy for you;
• You excel at keeping an overview;
• Stress resistance speaks for itself for you;
• You work accurately and are administratively strong;
• Have experience with order processing systems (ERP)
• Possesses good communication skills, both verbal and written;
• Excellent command of both the Dutch, German and English languages is an absolute must;
• Available for 24-40 hours per week;
• Living in the area of Amsterdam eo.

What do we offer?

• A pleasant working atmosphere in a dynamic and ambitious team;
• Room for personal input and development;
• The lines of communication within our organization are short. This allows you to get things done quickly and to really make a difference;
• You will receive a competitive salary, which of course includes your age and experience;
• Contributory pension;
• Opportunity for personal development;
• 25 vacation days and 8% vacation pay (on a full-time basis);
• 30% employee discount

Who we are
At Fyron, we want people to connect with each other. Our products are designed to bring people together, a value that we also prioritize in our workplace. We are driven by passion, solidarity, genuine enthusiasm and a playful mindset, which we use to work toward a common goal. We have a winner's mentality and settle for nothing but the best. We believe in strong and lasting partnerships with our colleagues, clients and our global network.

Working at Fyron means working as a team to achieve the growth of our brands. We help each other through difficulties and make time to celebrate successes. We are a company that is constantly evolving and growing. We invest in our people, equipment and systems. The atmosphere is informal, but everyone has a healthy ambition and common goal. We also make time for fun outings and, of course, fun barbecue nights.

Enthusiastic?
Then we would like to receive your CV and motivation! You can send these via our online application form. Please share anything you think we should know; projects you are proud of, successes etc. For questions or more information about the position, please contact Pascal van Vugt at pascal.vanvugt@fyrongroup.com
Do you have questions about the application process? Then please contact our recruiter Willemijn at willemijn.severijnse@fyrongroup.com